What is Surfsplit?

Surfsplit is your one-stop shop for all watersports gear. We specialize in high-quality equipment and accessories for surfing, kiteboarding, and more!

Where are you located?

Our headquarters and warehouse are located at Na pobočju 20, 1351 Brezovica pri Ljubljani, Slovenia.

How do I place an order?

Browse our website, add your desired items to your cart, and proceed to checkout. You can pay securely using our available payment methods.

What payment methods do you accept?

We accept major credit cards, PayPal, and other secure payment options.

How long does shipping take?

Shipping times vary based on product availability and your location. For detailed information, visit our Product Availability and Shipping Information pages.

What is your return policy?

We offer a 30-day return policy for most items. For detailed instructions, please visit our Returns and Refunds page.

How do I request a refund?

If eligible, you can request a refund by contacting us at returns@surfsplit.com. We will process your refund within 10 business days of receiving your return.

Do you offer product warranties?

Yes, many of our products come with manufacturer warranties. Visit our Warranty Policy page for details.

Can I get advice on choosing the right product?

Absolutely! Check out our Service & Advice page or contact our experts at info@surfsplit.com.

How do I contact customer support?

You can reach us via live chat, at info@surfsplit.com or call us at +386-51-632-352 during business hours.

What are your customer support hours?

Our customer support team is available Monday to Friday, 9:00 AM – 5:00 PM CET.